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Aug 18 2011, 01:42 PM
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#1
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Newbie ![]() Group: Members Posts: 4 Joined: 18-August 11 Member No.: 878 |
I am having problems with the pro version checking my gmail account- it just says processing but loops over and over and never stops? Any ideas- I have read about the isues with the basic version and gmail but thought that the pro version supported encryption? Phil |
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Aug 18 2011, 02:52 PM
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#2
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![]() Web Design Seo ![]() ![]() ![]() ![]() Group: Root Admin Posts: 4,332 Joined: 29-April 09 From: Sofia Member No.: 1 |
SSL have nothing to do with this error. If not work with encryption, only subject of email will be imported. Check your configuration - change port maybe. Check first with our test email box.
-------------------- Правила на форума | Forum Rules | How to receive support. 3D Web Design: Уеб дизайн, Seo оптимизация, Web Site Extensions, Oscommerce Addons, Wordpress plugins and Joomla Extensions. Изработка на уеб сайтове и оптимизация на сайт за търсачки и Seo услуги.
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Sep 27 2011, 12:17 PM
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#3
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Newbie ![]() Group: Members Posts: 4 Joined: 18-August 11 Member No.: 878 |
Hi
I've tested it with the test email box and I get the same problem- processing just loops and loops- any ideas? Phil |
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Sep 27 2011, 12:24 PM
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#4
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![]() Web Design Seo ![]() ![]() ![]() ![]() Group: Root Admin Posts: 4,332 Joined: 29-April 09 From: Sofia Member No.: 1 |
Hello. What You mean with "loops"?
Please, read this: "Extensions support" ( link in red at top in this forum) and follow steps described in this link. -------------------- Правила на форума | Forum Rules | How to receive support. 3D Web Design: Уеб дизайн, Seo оптимизация, Web Site Extensions, Oscommerce Addons, Wordpress plugins and Joomla Extensions. Изработка на уеб сайтове и оптимизация на сайт за търсачки и Seo услуги.
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Sep 27 2011, 12:56 PM
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#5
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Newbie ![]() Group: Members Posts: 4 Joined: 18-August 11 Member No.: 878 |
it goes to "processing" with the green bar going across but never stops, just continues to go on and on.
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Sep 27 2011, 01:20 PM
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#6
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![]() Web Design Seo ![]() ![]() ![]() ![]() Group: Root Admin Posts: 4,332 Joined: 29-April 09 From: Sofia Member No.: 1 |
You need to change some parameter in email configuraton - port, password or user. If again not work, only this is the way: https://3dwebdesign.org/forum/index.php?act=SR&f=24
-------------------- Правила на форума | Forum Rules | How to receive support. 3D Web Design: Уеб дизайн, Seo оптимизация, Web Site Extensions, Oscommerce Addons, Wordpress plugins and Joomla Extensions. Изработка на уеб сайтове и оптимизация на сайт за търсачки и Seo услуги.
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Sep 27 2011, 01:55 PM
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#7
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Newbie ![]() Group: Members Posts: 4 Joined: 18-August 11 Member No.: 878 |
Thanks for your help. With error reporting set to maximum I get the following error:
Error: the XML response that was returned from the server is invalid. help! |
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Sep 27 2011, 02:03 PM
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#8
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![]() Web Design Seo ![]() ![]() ![]() ![]() Group: Root Admin Posts: 4,332 Joined: 29-April 09 From: Sofia Member No.: 1 |
Only this is the way:
Цитат If possible, create one temporary admin account for us to see problem in your site and send login data to our email or send us PM with login.
-------------------- Правила на форума | Forum Rules | How to receive support. 3D Web Design: Уеб дизайн, Seo оптимизация, Web Site Extensions, Oscommerce Addons, Wordpress plugins and Joomla Extensions. Изработка на уеб сайтове и оптимизация на сайт за търсачки и Seo услуги.
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Oct 5 2011, 07:24 AM
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#9
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![]() Web Design Seo ![]() ![]() ![]() ![]() Group: Root Admin Posts: 4,332 Joined: 29-April 09 From: Sofia Member No.: 1 |
Problem is solved today. Requirements of component are not achieved on this server. Our extension Post by email use php function mbstring and this php module is required to work extension.
Цитат MBString PHP extension: must be installed, enabled and properly configured. Phil Jones, please, check your server configuration: now you have mbstring installed, but not enabled! Your VPS is not well configured. This is visible in phpinfo of joomla. Make necessary changes to server config and after this start to use component. -------------------- Правила на форума | Forum Rules | How to receive support. 3D Web Design: Уеб дизайн, Seo оптимизация, Web Site Extensions, Oscommerce Addons, Wordpress plugins and Joomla Extensions. Изработка на уеб сайтове и оптимизация на сайт за търсачки и Seo услуги.
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