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> Microvote Plugin Support Needed Please, Support to get configuration working
mrmadmin
post Feb 8 2012, 01:40 AM
Post #1


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Hello

I have posted my issue on your microvote forum and received little response. I also sent a detailed message via forum message system as directed in the "how to get support" link from signature. I have received no reply to that message. I sent my temp Joomla Super Admin details.

Please explain how we are to get support for your plugins?

Thanks


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Web Design Seo
post Feb 8 2012, 07:31 AM
Post #2


Web Design Seo
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Posts: 4,332
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From: Sofia
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We are company from only three people. You ask for custom job in forum, i answer you that we dont have possiblities to make custom jobs for free.

Than you again ask for exact thing at PM - to make some templates. If extension is not working, we will fix them or you will get money back - this is support.

THIS IS NO SUPPORT:
Цитат
Hi guys - thanks for great looking SEO tool with beautiful appearance.

I have temporary SuperAdmin account for your assistance if you can help try. We have error reporting on but nothing is being produced. It is ok to provide support via email in working hours of your country - we are in USA.

Our setup is slightly complex but think it should work.

In essence - we have an article submission from registered user that takes advantage of JCE template to make sure content is uniform. The user edits the template article content and submits. We approve once reviewed and publish.

The article GPX file is created by a component called WISroGIS Webris and it works as a plugin into an article. So the code for this plugin is {WISroGIS map_id='6' ~} which is inserted in our article titled "Create Ride". This code inserts a map into our content item. When we add your code the snippett is not being added and we do not know why.

Also another way we have tried working this is to insert your code snippet directly into the "Share Ride" upload tool for our users. In this tool they can take the file they exported from create ride tool and upload it to our site. This is very similar to adding an article but is uses the GPSTools component. In this tool we use JCE editor and have tried to insert code into html with no luck.




We dont have financial possibility to make any new function or change for free. In our TOS is described that extensions are "AS IS".

Please, say me where are you have read that we make modifications in this way? We dont guarantee that plugin will work in other components than content and K2, is described n product, in guide in forum - everywhere.


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Правила на форума | Forum Rules | How to receive support. 3D Web Design: Уеб дизайн, Seo оптимизация, Web Site Extensions, Oscommerce Addons, Wordpress plugins and Joomla Extensions. Изработка на уеб сайтове и оптимизация на сайт за търсачки и Seo услуги.
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mrmadmin
post Feb 8 2012, 06:34 PM
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I mean no offense to you so please accept my apology if anything I have written has upset you. I realize you are a small company and I really like the voting plugin for look and use but also for the SEO benefits. I am more than happy to pay you for any custom coding. Please take a look at what you think is required to get this working on our site and I can pay. If you desire I can pay you an initial consulting fee to cover any costs associated in your analysis. Then once you have an idea on the solution you can quote me a price to deliver the customization. I can pay you right now - just tell me what you would like as a retainer. Is Paypal ok? You can also send me an invoice to my email I sent via PM - and I will pay it immediately.

Again - no offense to you or your fine company. I realize we have a language difference. I hope we can work together in the future and I can provide your company with $$ so that you can grow and deliver even more great Joomla extensions.

Peace
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mrmadmin
post Feb 9 2012, 05:06 PM
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QUOTE (mrmadmin @ Feb 8 2012, 06:34 PM) *
I mean no offense to you so please accept my apology if anything I have written has upset you. I realize you are a small company and I really like the voting plugin for look and use but also for the SEO benefits. I am more than happy to pay you for any custom coding. Please take a look at what you think is required to get this working on our site and I can pay. If you desire I can pay you an initial consulting fee to cover any costs associated in your analysis. Then once you have an idea on the solution you can quote me a price to deliver the customization. I can pay you right now - just tell me what you would like as a retainer. Is Paypal ok? You can also send me an invoice to my email I sent via PM - and I will pay it immediately.

Again - no offense to you or your fine company. I realize we have a language difference. I hope we can work together in the future and I can provide your company with $$ so that you can grow and deliver even more great Joomla extensions.

Peace


Any update? Please let me know the price to do customization of micro vote plugin. I can pay via paypal - send me invoice to my email I provided. The order I processes does not have an order # but it is under comany name EasyFund. Peace
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Web Design Seo
post Feb 10 2012, 08:13 AM
Post #5


Web Design Seo
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Group: Root Admin
Posts: 4,332
Joined: 29-April 09
From: Sofia
Member No.: 1



mrmadmin, there is no problem, no offense or other. We just are overloaded. I will try to review needed changes in next days and give you a offer.


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Правила на форума | Forum Rules | How to receive support. 3D Web Design: Уеб дизайн, Seo оптимизация, Web Site Extensions, Oscommerce Addons, Wordpress plugins and Joomla Extensions. Изработка на уеб сайтове и оптимизация на сайт за търсачки и Seo услуги.
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